Supported Apple Platforms
- iPhone and iPad: iOS or iPadOS 15.6 and later.
- Mac: macOS 12 and later.
- Apple TV: tvOS 17 and later.
Sign in with the same WhatFlixx account to access synchronized account data and credits. For Apple purchases, use the same Apple Account and select Restore Purchases in WhatFlixx if an entitlement does not appear automatically.
Restore Subscriptions
Setting up a new iPhone, iPad, Mac, or Apple TV? Restore your WhatFlixx purchases using the same Apple Account.
View Restore Guide →1. Subscription & Purchase Help
How to Restore WhatFlixx Pro
- Make sure your device is signed into the Apple ID used to make the original purchase.
- Open WhatFlixx on your iPhone, iPad, Mac, or Apple TV.
- Go to Settings (gear icon) or tap Upgrade to Pro.
- Tap Restore Purchases. StoreKit will securely validate your receipt with Apple.
How to Cancel or Change Your Subscription
Subscriptions are managed directly by Apple. You can manage, change, or cancel your auto-renewing subscription at any time:
- On iPhone or iPad, open Settings, select your name, then select Subscriptions.
- On Mac, open the App Store, select your name, then choose Account Settings > Manage Subscriptions.
- Select WhatFlixx and choose Cancel Subscription or select an alternate billing tier.
2. Common Troubleshooting Steps
Why is a movie showing as streaming in my app, but not in my Netflix/Prime app?
Streaming availability varies by country and provider catalog updates. WhatFlixx detects your device's country storefront to provide the most accurate listings. If you are using a VPN, it may show the catalog for the VPN location rather than your local region.
I ran out of AI Tokens. How do I get more?
Free users receive 10 non-accumulating AI credits each month. Pro subscribers receive 300 accumulating AI credits each month. Free and Pro users can also purchase credit packs directly in WhatFlixx and may use AI features whenever their balance is sufficient.
3. Contact Our Support Team
Can't find what you're looking for? Use the form below to prepare an email, or email us directly at support@whatflixx.com. We reply to all inquiries within 24 hours.